Don't miss this excellent opportunity to work in a positive, fast-paced work environment! Kelly Services is currently recruiting for service center, customer service positions with a local leader in the credit card industry! Whether your beginning your customer service career or expanding on previous experience, this inbound service center position is just what you are looking for!
Responsibilities Include:
* Resolving customer inquiries
* Providing customers with account information
* Resolving or referring billing disputes
* Correcting payment errors
* Reversing fee and finance charges as appropriate
* Completing account maintenance
* Accepting card, check or other order requests
* Acting on lost and stolen cards
* Accessing customer needs for other products and services and cross-selling other products
Qualified Candidates will have:
* Basic data entry and keyboarding skills
* Computer navigation familiarity
* Previous customer service or other related work experience
* Good verbal communication skills
* Problem solving abilities
Why work for Kelly Services?
* Weekly pay
* Casual dress
* Medical coverage available
* Direct deposit
* Retention and Referral incentives
Must be able to attend training class from 8:00 am to 4:30 pm, Monday through Friday for three weeks. Following training, various full-time shifts and schedules available between 5:00 AM and Midnight. Excellent career advancement opportunities available so.....Apply Today!
Kelly Services, Inc is a Fortune 500 company headquartered in Troy, Mich., providing employment to more than 700,000 employees annually. Kelly works with some of the largest and best companies nationally and locally! Never an applicant fee.